Growing a business is all about attracting new customers, but repeat customers are also an important component that tends to be forgotten. Engaging a customer and successfully leading them through a transaction is not enough of a guarantee that the customer will return again in the future. That’s why it’s key for businesses to develop a follow-up strategy that will retain customers for the long term.
Take a read of our very own Oscar's latest Forbes contribution focused on gaining repeat customers.
Want To Entice Repeat Customers? 14 Tips For Mastering The Follow-Up